Note: Firm has a new recall hotline phone number.
FOR IMMEDIATE RELEASE
|Firm's Hotline: (800) 526-5377
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Orchestro Espresso Makers
Units: About 2,100
Importer: Krups, of Medford, Mass.
Manufacturer: Eugster/Frismag of Switzerland
Hazard: The electrical connectors in the espresso machine can erode, posing a fire hazard.
Incidents/Injuries: None reported.
Description: The recalled espresso makers are black and silver, have a silver control panel, and can make two cups of espresso at once. The word "KRUPS" is printed on the front of the machine. The model number and factory mark are stamped on a silver sticker on the bottom of the machine. The following are the recalled models:
|Model Number||Factory Mark|
Sold at: Department stores and independent specialty stores nationwide from January 1999 through November 2005 for about $850
Manufactured in: Switzerland
Remedy: Consumers should immediately stop using the espresso machines and contact Krups for a free repair.
Consumer Contact: For information on how to return the product and arrange for a free repair, consumers should contact Krups at 800-526-5377 between 8 a.m. to 6 p.m. ET Monday through Friday or visit the company's website at www.krupsusa.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800