|FOR IMMEDIATE RELEASE
December 15, 2005
|Firm's Consumer Hotline: (866) 696-7583
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: GE Monogram® 36-inch and 48-inch Professional Gas Ranges
Units: About 6,600
Manufacturer: GE Consumer & Industrial, of Louisville, Ky.
Hazard: These ranges were manufactured with a design flaw that can cause an electrical arc between the wiring and adjacent gas supply tubes at two locations in the control housing of the range, posing a fire hazard.
Incidents/Injuries: GE has received reports of six incidents of fire in the control area of these ranges. No injuries or property damage have been reported.
Description: The recalled GE Monogram built-in ranges include models ZDP48N6RH1SS, ZDP48L6RH1SS, ZDP48N4GH1SS, ZDP48L4GH1SS, ZDP48N6DH1SS, ZDP48L6DH1SS, ZDP36N4DH1SS, and ZDP36L4DH1SS. The recalled ranges have serial numbers starting with DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH. To find the model and serial number, look underneath the top ledge (also called the "bull nose"), above the range controls. They were manufactured from February 1, 2004 to October 1, 2005.
Sold by: Home builders and by appliance stores nationwide from February 2004 through November 2005 for between $4,000 and $6,000.
Manufactured in: U.S.A.
Remedy: Customers who have purchased one of these recalled ranges should contact GE to schedule a free, in-home repair. Until the repair is completed, consumers should stop using the griddle on the 36-inch and 48-inch models, and the left front burner on the 48-inch models. The large oven and all other burners can be used.
Consumer Contact: Consumers should call the Recall Hotline at (866) 696-7583 between 8 a.m. and 8 p.m. ET Monday through Friday and between 8 a.m. and 2 p.m. ET on Saturdays to see if their range is included in this recall, and to arrange for a free service call. Information on the recall is also included in the Recall Information page at http://GEAppliances.com
Firm's Media Contact: All media calls should be referred to Kim Freeman, GE Consumer & Industrial global public relations manager, at (502) 452-7819 or email@example.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800