|FOR IMMEDIATE RELEASE
August 24, 2006
Apple's Recall Hotline: (800) 275-2273
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Rechargeable, lithium-ion batteries with cells manufactured by Sony for certain previous iBook G4 and PowerBook G4 notebook computers only.
Units: About 1.1 million battery packs (an additional 700,000 battery packs were sold outside the U.S.)
Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan
Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.
Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers.
Incidents/Injuries: Apple has received nine reports of batteries overheating, including two reports of minor burns from handling overheated computers and other reports of minor property damage. No serious injuries were reported.
Description: The recalled lithium-ion batteries were used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit.
|Computer model name||Battery model number||Battery serial numbers|
|12-inch iBook G4||A1061||ZZ338 through ZZ427
3K429 through 3K611
6C519 through 6C552
|12-inch PowerBook G4||A1079||ZZ411 through ZZ427
3K428 through 3K611
|15-inch PowerBook G4||A1078 and A1148||3K425 through 3K601
6N530 through 6N551
Sold Through: Apple's online store, Apple retail stores nationwide, and Apple Authorized Resellers from October 2003 through August 2006 for between $900 and $2300. The batteries also were sold separately for about $130.
Assembled in: Japan, Taiwan and China
Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.
Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's Web site at www.apple.com to check the battery's serial number and request a replacement battery.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800