|FOR IMMEDIATE RELEASE
March 24, 2005
|KitchenAid® Recall Hotline: (800) 874-0608
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: KitchenAid® ProLine® Toasters
Units: About 40,000
Importer: Whirlpool Corp., of Benton Harbor, Mich.
Hazard: An interruption of power to the toaster can cause the heating elements to unexpectedly self-start and could ignite any flammable items left on top of the unit, posing a fire hazard.
Incidents/Injuries: Whirlpool has received three reports of incidents involving heating elements unexpectedly self-starting, including one case outside the U.S. in which items on top of a toaster caught on fire. There are no reports of personal injury or property damage.
Description: The recalled KitchenAid® ProLine® countertop toasters are painted die-cast metal or stainless steel and come in 2-slice or 4-slice models. The model and serial numbers, which are on labels affixed to the bottom of the toasters, include:
|2 - Slice Models||4 - Slice Models|
|Serial Numbers of the recalled products begin with the letters "WTP." or "WTR."|
Sold through: Various catalogs and specialty retailers nationwide from August 2003 through January 2005 for between $250 and $300.
Manufactured in: China.
Remedy: Consumers should immediately unplug and stop using the toaster and contact KitchenAid® to arrange for a free replacement. Consumers should not return the toaster to the retailer where it was purchased, as retailers are not prepared to take them back.
Consumer Contact: Consumers should call KitchenAid® at (800) 874-0608 between 8 a.m. and 8 p.m. ET Monday through Friday, or between 10 a.m. and 5 p.m. ET on Saturday, or go to the firm's Web site at www.KitchenAid.com/repair.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800