Note: Remedy, Contact and Firm's Hotline and Web Site Changes.
FOR IMMEDIATE RELEASE
Firm's Hotline: (800) 395-5594
November 26, 2004
P & G Media Contacts: Marie-Laure Salvado, (513) 983-7643 or Terry Loftus, (513) 983-9736
Release # 05-057
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Sweep+Vac by Swiffer Vacuum Cleaner.
Units: About 175,000
Distributor: Procter & Gamble Company (P&G), of Cincinnati, Ohio.
Hazard: In some cases, when the vacuum cleaner is left in the "on" position, the rotor can lock up and cause the unit to overheat. This poses a smoke and fire hazard.
Incidents/Injuries: Procter & Gamble has received 14 complaints of the Sweep+Vac overheating, including one report of a fire with minor property damage. No injuries have been reported.
Description: The recalled Sweep+Vac by Swiffer is a battery-operated, upright vacuum cleaner used to vacuum floors. The vacuum cleaner stands about 4-feet-tall and has a green base and silver pole. The name "Swiffer" is printed across the front of the base in white letters. UPC numbers included in this recall are 37000-46522 and 37000-02553. The UPC numbers are printed on the product's packaging.
No other Swiffer products are involved.
Sold at: Retail and grocery stores nationwide from September 2004 through November 2004 for about $30.
Manufactured in: China
Remedy: Consumers should stop using the product immediately and disconnect the Sweep+Vac by removing the top section of the pole. To disconnect the vacuum cleaner, press the small green button on the pole, about 12 inches below the handle, then pull the handle straight out. This eliminates any possibility of the unit overheating. Consumers should contact Procter & Gamble for more information on returning the product to receive a free replacement coupon. Disassembly Instructions (pdf).
Consumer Contact: Consumers should contact (800) 395-5594 daily between 9 a.m. and 6 p.m. ET or visit www.swiffer.com to receive shipping materials to return the Sweep+Vac unit to Procter & Gamble and receive a free replacement coupon.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800