|August 24, 2005
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Jenn-Air Model 720-0100 Natural Gas Outdoor Gas Grills
Distributor: Nexgrill Industries Inc., of City of Industry, Calif.
Hazard: A hose connecting the natural gas source to the grill's main manifold may not have been supplied with these grills. Without this hose, the gas would be emitted into the air, creating a potential fire hazard. Consumers should not use the grill until the main burner hose is provided.
Incidents/Injuries: None reported
Description: Jenn-Air Outdoor Gas Grill Model Number 720-0100 NG, an outdoor gas grill with four main burners, a side burner and a rotisserie burner. It is made of stainless steel and is used with natural gas. Model numbers are located on the back panel of the grill. The brand name "Jenn-Air" is on a plate on the grill lid.
Sold at: Lowes Stores nationwide from April 2004 through May 2004 for about $800.
Manufactured in: China
Remedy: Consumers without a connecting hose should not use these grills, and contact Nexgrill to obtain a free hose. Registered consumers have received a notification of this recall.
Consumer Contact: Contact Nexgrill toll free at (800) 554-5799 between 9 a.m. 5 p.m. PT Monday through Friday, or email to Jahose@nexgrill.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800