The hours of operation for Kenmore branded products changed on August 31, 2020.
|FOR IMMEDIATE RELEASE
June 29, 2005
|LG's Recall Hotline: (888) 294-5782
Transform for Kenmore brand products: (800) 659-7026
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary retrofit of the following consumer product. Consumers should contact the manufacturer or retailer for further instruction.
Name of Product: LG and Kenmore Elite® Trio™ Three-Door Refrigerators.
Units: About 20,000
Manufacturer: LG Electronics Inc., of Lincolnshire, Ill.
Distributor: Sears, Roebuck and Co., of Hoffman Estates, Ill.
Problem: A faulty component in the condenser fan motor can short circuit. This could cause the condenser fan motor to overheat, posing a potential fire hazard to consumers.
Incidents/Injuries: LG Electronics has received 82 reports of incidents involving a condenser fan motor failure due to a failed capacitor arcing and smoking. There has been smoke damage in a few incidents. There have been no injuries.
Description: The recalled refrigerators are three-door, 21 to 25 cubic foot units with a bottom freezer. The refrigerators come in titanium, stainless steel, bisque, white or black. Brand names are identified on the door at the top right of the units and the interior data plate. The units have the following model and serial numbers located on the data plate inside the fresh food section of the refrigerator door:
|Brand||Product||Model Number||Serial Number Range|
|Kenmore Elite® Trio™||Trio bottom freezer refrigerator with external filtered water dispenser||21Cu.Ft.
|405KRxxxxx through 410KRxxxxx|
|LG||Three-door bottom freezer refrigerator without water dispenser||
|405KRxxxxxxx through 410KRxxxxxxx|
*Not all refrigerators within the serial number range are included in the recall. Consumers should call LG or Sears to determine whether their refrigerator is included in the recall.
Sold at: Sears stores nationwide sold the Kenmore brand exclusively and other major retailers nationwide sold the LG brand refrigerators from May 2004 through May 2005 for between $1,400 and $2,400.
Manufactured in: South Korea
Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair.
Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Consumers also can log on to http://us.lge.com for further information on those models included in the repair program and to arrange for an in-home appointment.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800