Note: Phone number change.
FOR IMMEDIATE RELEASE
Wal-Mart Phone Number: (800) 925-6278
June 15, 2004
Release # 04-159
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: General Electric Cool Touch Slow Cooker
Manufacturer: Select Brands Inc., of Lenexa, Kan.
Distributor: Wal-Mart Stores Inc., of Bentonville, Ark.
Hazard: The heating element can drop to the bottom of the slow cooker and melt through the plastic outer shell, posing a burn hazard to users.
Incidents/Injuries: Wal-Mart has received 27 reports of scorched or damaged countertops, though no injuries have been reported.
Description: The recalled General Electric (GE) Cool Touch 6 Quart Slow Cooker has a removable blue ceramic bowl with a glass lid. The enclosure that surrounds the ceramic bowl is made of plastic. The GE logo is located on the front of the unit underneath the temperature control knob. The model number 168945 is located on a silver label on the bottom of the base.
Sold exclusively at: Wal-Mart stores nationwide from June 2003 through May 2004 for about $28.
Manufactured in: China
Remedy: Consumers should immediately stop using product and return the slow cooker to Wal-Mart for a full refund.
Consumer Contact: Call Wal-Mart at (800) 925-6278 7:00 am through 9:00 pm Central Time, Monday through Friday or log on to
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800