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CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

  • Recalled Wall Plug Ethernet Bridge
Name of Product:
Wall Plug Ethernet Bridge
Hazard:

The plastic housing on these units can detach, posing a shock hazard.

Remedy:
Repair
Recall Date:
July 14, 2004
Units:

About 53,500

Consumer Contact

Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), NETGEAR Inc., of Santa Clara, Calif. is voluntarily recalling about 53,500 Wall Plug Ethernet Bridges. The plastic housing on these units can detach, posing a shock hazard. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Wall Plug Ethernet Bridge

Units: About 53,500 units

Manufacturer: NETGEAR Inc., of Santa Clara, Calif.

Hazard: The plastic housing on these units can detach, posing a shock hazard.

Incidents/Injuries: NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.

Description: The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

Sold at: Various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.

Manufactured in: China

Remedy: Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit when affixed will ensure that the plastic housing will not become loose or separated.

Consumer Contact: Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

Remedy:

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit when affixed will ensure that the plastic housing will not become loose or separated.

Incidents/Injuries:

NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.

Sold At:
Various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.
Manufacturer(s):
NETGEAR Inc., of Santa Clara, Calif.
Manufactured In:
China
Recall number:
04-178

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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