September 15, 2004
Release # 04-215
Firm's Hotline: (800) 279-0203

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: NCR Universal Inkjet Refill Kits

Units: About 78,000

Manufacturer: NCR Corp., of Dayton, Ohio

Hazard: The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children.

Incidents/Injuries: None reported.

Description: The recalled kits were sold in a clear plastic package with color or black ink. The black ink kits have model numbers 943264 and 999292 and the color ink kits have model number 999289 printed on the side panel above the UPC code. The two black inkjet sets contain four plastic bottles of black ink, two plastic bottles of cleaning fluid and one toolkit. The color inkjet set contains six plastic bottles of colored ink, two plastic bottles of cleaning solution and one toolkit.

Sold at: Big Lots and Walgreens nationwide from April 2004 through June 2004 for about $12.

Manufactured in: China

Remedy: Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.

Consumer Contact: Contact NCR Corp. at (800) 279-0203 between 8 a.m. and 4:30 p.m. ET Monday through Friday, e-mail the firm at or visit the firm's Web site at
Picture of Inkjet Refill KitPicture of Inkjet Refill KitPicture of Inkjet Refill Kit