|FOR IMMEDIATE RELEASE
September 7, 2004
|Lexmark's Hotline: (877) 877-6218
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Lexmark, Dell and IBM Laser Printers
Manufacturer: Lexmark International Inc., of Lexington, Ky.
Hazard: These printers can short-circuit, posing an electrical shock hazard to consumers.
Incidents/Injuries: None reported. This recall is being conducted to prevent the possibilities of incidents or injury.
Description: The recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following model numbers: Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n.
Sold at: These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM's web site. Dell printers were sold directly through the firm's Web site. These laser printers were sold from May 2004 through August 2004 for about $200.
Manufactured in: China
Remedy: Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.
Consumer Contact: For more information, contact Lexmark Web site at http://recall.lexmark.com or toll-free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday or between Noon and 6 p.m. ET on Saturday; Dell Web site at www.1700printer.com or toll-free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday; or IBM Web site at www.printers.ibm.com or toll-free at (800) 426-7378 anytime.
Media Contacts: Julane Hamon, Lexmark International at (859) 232-1536, or email@example.com. Don Canfield, IBM at (303)924-4644 or firstname.lastname@example.org. Jennifer Richard, Dell, at (512) 723-3309 or Jennifer_Richard@dell.com.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800