|FOR IMMEDIATE RELEASE
September 2, 2004
Release # 04-208
|IBM Recall Hotline: (800) 410-5629
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: AC Power Adapters
Units: About 225,000
Importer: International Business Machines (IBM) Corp., of Armonk, N.Y.
Manufacturer: Delta Electronics Inc., of Taipei, Taiwan
Hazard: The adapters can overheat, cause damage to the circuit board and melt through the housing, which poses a fire and electrical shock hazard to consumers.
Incidents/Injuries: IBM has received six reports of incidents, including some with minor property damage. No injuries have been reported.
Description: The recalled 56W AC power adapters were shipped primarily with IBM ThinkPad i Series, 390 and 240 Series, and s Series notebook computers. The adapters have three hollow pins at the AC inlet and part number 02K6549 on a label on the top of the unit. The IBM logo appears on top of the unit. Adapters with solid pins are not included in this recall.
Sold at: Electronics and computer stores nationwide, the IBM Web site, phone orders, mail-order catalogs, and resellers sold the adapters with the ThinkPad computers from January 1999 through August 2000. The adapters also were sold as an accessory during that time for about $55.
Manufactured in: China.
Remedy: Consumers should unplug the recalled adapters from the wall outlet immediately and contact IBM for a free replacement unit.
Consumer Contact: Call IBM at (800) 410-5629 between 8 a.m. and 8 p.m. ET Monday through Friday or log on to IBM's replacement unit Web site at www.AdapterProgram.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800