|FOR IMMEDIATE RELEASE
September 10, 2003
Release # 03-181
|Company Phone Number: (800) 321-2343
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: "OnQ" Telephone Line-Sharing Devices
Manufacturer: OnQ Technologies, of Middletown, Pa.
Hazard: A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Incidents/Injuries: None reported.
Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Sold at: Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.
Manufactured in: United States.
Remedy: Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.
Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at www.onqtech.com.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800