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CPSC, Hamilton Beach and Proctor-Silex Announce Recall of Slow Cookers

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Recall Date:
July 17, 2003

Recall Details

FOR IMMEDIATE RELEASE
July 17, 2003
Release #03-160
Company Phone Number: (800) 429-6363

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Slow Cookers

Units: 2.7 million

Manufacturer: Hamilton Beach/Proctor-Silex, of Glen Allen, Va.

Hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.

Incidents/Injuries:The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.

Description: The recalled slow cookers were sold under the Hamilton Beach and Proctor-Silex brand names, which are printed on the front of the base of the unit. The slow cookers are either round or oval, and were sold in solid white and various print designs. They have a capacity of 3.5 to 6.5 quarts. The slow cookers have series codes A through D which are printed on the bottom along with the model number.

Brand NamesModel Numbers
Hamilton Beach 33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860
Hamilton Beach / Portfolio 33680
Proctor-Silex 33320, 33320FD, 33325, 33375, 33380, 33625A

 

Sold at: Discount department stores nationwide from January 1999 through December 2002 for between $15 and $45.

Remedy: Consumers will be shipped a replacement slow cooker base.

Consumer Contact: Hamilton Beach toll-free at (800) 429-6363 anytime or visit the firm's Web site at www.hamiltonbeach.com or www.proctor-silex.com.

Media Contact: Kirby Kriz at (804) 527-7299.

Picture of Recalled Slow Cookers

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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