|FOR IMMEDIATE RELEASE
July 17, 2003
|Company Phone Number: (800) 429-6363
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Slow Cookers
Units: 2.7 million
Manufacturer: Hamilton Beach/Proctor-Silex, of Glen Allen, Va.
Hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.
Incidents/Injuries:The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.
Description: The recalled slow cookers were sold under the Hamilton Beach and Proctor-Silex brand names, which are printed on the front of the base of the unit. The slow cookers are either round or oval, and were sold in solid white and various print designs. They have a capacity of 3.5 to 6.5 quarts. The slow cookers have series codes A through D which are printed on the bottom along with the model number.
|Brand Names||Model Numbers|
|Hamilton Beach||33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860|
|Hamilton Beach / Portfolio||33680|
|Proctor-Silex||33320, 33320FD, 33325, 33375, 33380, 33625A|
Sold at: Discount department stores nationwide from January 1999 through December 2002 for between $15 and $45.
Remedy: Consumers will be shipped a replacement slow cooker base.
Consumer Contact: Hamilton Beach toll-free at (800) 429-6363 anytime or visit the firm's Web site at www.hamiltonbeach.com or www.proctor-silex.com.
Media Contact: Kirby Kriz at (804) 527-7299.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800