The firm’s Recall Hotline phone number has been changed to 800-851-8900 (May 1, 2024).
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Recalled Hamilton Beach and Proctor-Silex Slow Cookers
The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.
2.7 million
Hamilton Beach toll-free at 800-851-8900 anytime or visit the firm's website at www.hamiltonbeach.com.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission, Hamilton Beach and Proctor-Silex is voluntarily recalling slow cookers. The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.
Name of product: Slow Cookers
Units: 2.7 million
Manufacturer: Hamilton Beach/Proctor-Silex, of Glen Allen, Va.
Hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.
Incidents/Injuries: The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.
Description: The recalled slow cookers were sold under the Hamilton Beach and Proctor-Silex brand names, which are printed on the front of the base of the unit. The slow cookers are either round or oval, and were sold in solid white and various print designs. They have a capacity of 3.5 to 6.5 quarts. The slow cookers have series codes A through D which are printed on the bottom along with the model number.
| Brand Names | Model Numbers |
|---|---|
| Hamilton Beach | 33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860 |
| Hamilton Beach / Portfolio | 33680 |
| Proctor-Silex | 33320, 33320FD, 33325, 33375, 33380, 33625A |
Sold at: Discount department stores nationwide from January 1999 through December 2002 for between $15 and $45.
Remedy: Consumers will be shipped a replacement slow cooker base.
Consumer Contact: Hamilton Beach toll-free at 800-851-8900 anytime or visit the firm's website at www.hamiltonbeach.com or www.proctor-silex.com.
Media Contact: Kirby Kriz at (804) 527-7299.
Consumers will be shipped a replacement slow cooker base.
The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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