July 17, 2003
Release #03-160
Company Phone Number: (800) 429-6363


WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Slow Cookers

Units: 2.7 million

Manufacturer: Hamilton Beach/Proctor-Silex, of Glen Allen, Va.

Hazard: The handles on the base of the slow cookers can break, posing a risk of burns from hot food spilling onto consumers.

Incidents/Injuries:The company has received approximately 4,700 reports of handles breaking, including two reports of consumers who required medical attention for burns.

Description: The recalled slow cookers were sold under the Hamilton Beach and Proctor-Silex brand names, which are printed on the front of the base of the unit. The slow cookers are either round or oval, and were sold in solid white and various print designs. They have a capacity of 3.5 to 6.5 quarts. The slow cookers have series codes A through D which are printed on the bottom along with the model number.

Brand NamesModel Numbers
Hamilton Beach 33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860
Hamilton Beach / Portfolio 33680
Proctor-Silex 33320, 33320FD, 33325, 33375, 33380, 33625A


Sold at: Discount department stores nationwide from January 1999 through December 2002 for between $15 and $45.

Remedy: Consumers will be shipped a replacement slow cooker base.

Consumer Contact: Hamilton Beach toll-free at (800) 429-6363 anytime or visit the firm's Web site at or

Media Contact: Kirby Kriz at (804) 527-7299.

Picture of Recalled Slow Cookers