|FOR IMMEDIATE RELEASE
January 31, 2002
Release # 02-096
|Whirlpool Recall Hotline: (866) 640-7139
CPSC Media Contact: Kim Dulic, (301) 504-7058
Whirlpool Media Contact: Christopher Wyse, (616) 923-2727
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Whirlpool Corp., of Benton Harbor, Mich., is voluntarily recalling about 1.4 million dehumidifiers. The dehumidifiers can overheat, posing a fire hazard.
Whirlpool has received 13 reports of the dehumidifiers overheating and causing fires, three of which resulted in extensive property damage. No injuries have been reported.
The recalled dehumidifiers were sold under the Whirlpool, Kenmore and ComfortAire brand names. The dehumidifiers are white plastic, about 2-feet high and have a front-mounted water bucket. They have serial numbers that begin with QG, QH, QJ, QK or QL. The serial number can be found on a label located on the wall behind the water bucket.
Department and appliance stores nationwide sold the dehumidifiers from February 1997 through December 2001 for between $130 and $260. Consumers should stop using these dehumidifiers and unplug them immediately. Contact Whirlpool to arrange for a free repair at (866) 640-7139 anytime or visit the firm's web site at www.repair.whirlpool.com.
Dehumidifiers with water buckets located in back are not involved in the recall.
Consumers can also view a video clip about this recall (transcript) . This is in "streaming video" format.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800