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Recalled PowDec Power Supply
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
About 46,000
Consumers may contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday.
Recall Details
PRODUCT: Power Supply - Next Level Communications of Rohnert Park, CA, is voluntarily recalling about 46,000 power supplies manufactured by PowDec Technologies, Inc. These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B. ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide from February 1999 to May 2001 for a suggested retail price between $225 and $250.
PROBLEM: The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
INCIDENTS/INJURIES: There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.
WHAT TO DO: Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday, to request a replacement power supply.
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday, to request a replacement power supply.
There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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