|FOR IMMEDIATE RELEASE
December 20, 2001
Release # 02-073
|Kohler's Recall Hotline: (866) 782-6329
CPSC Media Contact: Kim Dulic, (301) 504-7058
Kohler Media Contact: Michael Krenn, (920) 457-4441 Ext. 74027
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kohler Co., of Kohler, Wis., is voluntarily recalling about 41,000 shower doors. The door hinges can fail, causing the shower door to fall and injure nearby consumers.
Kohler has received 11 reports of hinges failing and shower doors falling, including one report of minor injuries, such as cuts and scratches from sharp edges on the door's frame.
The recalled shower doors include the Kohler Helios and Sterling Freestyle models made from January 1997 through September 2001. The hinges on the Helios and Freestyle models operate in a unique way which allows the doors to swing back and forth. The door panels can retract side to side without the use of anchored track guides common to many shower doors. The shower doors were distributed for shower enclosure and bathtub applications in both single and double door configurations in a variety of sizes. They were sold in chrome, brass and white frame finishes, and with a variety of glass treatments.
Home centers, showrooms, plumbers and building contractors sold the Kohler and Sterling doors nationwide from January 1997 through October 2001. The suggested list price started at about $440.
Consumers should stop using the shower doors immediately and contact Kohler to receive a replacement door. For more information, consumers can contact Kohler at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800