|FOR IMMEDIATE RELEASE
June 27, 2002
Release # 02-189
|Firm's Recall Hotline: (800) 295-8727
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), In-Sink-Erator, of Racine, Wis., is voluntarily recalling about 252,000 half-gallon instant hot water dispensers. Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.
The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton, ACE, Kenmore® and Kohler. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000.
Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers from January 1972 through December 1996 for between $100 and $250.
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield. For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's web site at www.insinkerator.com
One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800