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CPSC, Eastman Kodak Company Announce Recall of DC5000-Model Digital Cameras

  • A Recalled Kodak DC5000 Zoom Digital Camera
Name of Product:
DC5000-model Digital Cameras
Hazard:

Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.

Remedy:
Repair
Recall Date:
September 09, 2002
Units:

About 75,000

Consumer Contact

Contact Kodak online at www.kodak.com Consumers also can contact Kodak toll-free at (888) 793-2977 between 9 a.m. and 8 p.m. ET Monday through Friday. For consumers outside the United States, please contact your local Kodak digital camera support center or visit www.kodak.com.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Eastman Kodak Company, of Rochester, N.Y., is voluntarily recalling about 75,000 DC5000-model digital cameras worldwide. Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.

Kodak has received 12 reports, including six in the U.S., of consumers who experienced an electrical shock while changing batteries, or installing or removing the memory card or USB cable. There have been no reports of serious injury.

These are Kodak DC5000-model cameras. The brand name and model number are written on the front of the camera at the bottom right-hand corner. All DC5000 cameras carry a plate on the bottom of the camera containing the Kodak product identifier reading "KJCAA" followed by an eight-digit serial number. The serial number range is 01800001 through 11700825.

Department, electronic, computer and camera stores, as well as mail-order and web retailers sold these cameras nationwide from June 2000 through August 2002 for between $600 and $700.

Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera and contact Kodak. The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera, or for more information, contact Kodak online at www.kodak.com Consumers also can contact Kodak toll-free at (888) 793-2977 between 9 a.m. and 8 p.m. ET Monday through Friday. For consumers outside the United States, please contact your local Kodak digital camera support center or visit www.kodak.com.

This recall includes the DC5000 model only. No other Kodak cameras are affected by this recall.

Remedy:

The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera.

Incidents/Injuries:

Kodak has received 12 reports, including six in the U.S., of consumers who experienced an electrical shock while changing batteries, or installing or removing the memory card or USB cable. There have been no reports of serious injury.

Sold At:
Department, electronic, computer and camera stores, as well as mail-order and web retailers sold these cameras nationwide from June 2000 through August 2002 for between $600 and $700.
Recall number:
02-246

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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