|FOR IMMEDIATE RELEASE
February 4, 2002
Release # 02-097
|Thermador Recall Hotline: (800) 735-4328
CPSC Media Contact: Nychelle Fleming, (301) 504-7063
Thermador Media Contact: Gary Ball, (714) 899-4166
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), BSH Home Appliances Corp., of Huntington Beach, Calif., is voluntarily recalling about 2,460 Thermador brand gas ranges. Hot air is vented below the small oven and causes the metal surface on the door of this oven to get too hot, presenting a burn hazard to consumers.
BSH has received one report of high temperatures on the surface of one of the ranges. No injuries have been reported.
The recalled ovens are 48-inch All-Gas Professional Ranges and were sold under the Thermador brand name. The ranges are stainless steel and have small and large side-by-side ovens. Only model numbers PRG484GGUS, PRG486GDUS, and PRG486GLUS and serial number ranges 98020001-98129999, 99010001-99129999, 20010001-20129999 and 81010001- 81119999 are included in the recall. The model and serial number are located on a data plate behind the kick panel at the bottom front of the range.
Appliance and specialty stores nationwide sold the ranges from March 1998 through November 2001 for between $5540 and $6370.
Consumers should stop using the small ovens immediately and contact their local Thermador service center to arrange a free repair. For more information or to locate a local authorized service center, contact Thermador at (800) 735-4328 between 5 a.m. and 5 p.m. PT Monday through Friday.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800