FOR IMMEDIATE RELEASE
Revised May 26, 2015
|Coffemaker Recall Hotline: (800) 526-5377
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Note: Firm's recall hotline phone number has changed.
CPSC, Krups Announce Recall of Coffeemakers
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Krups North America, of Closter, N.J., is voluntarily recalling about 218,000 automatic drip coffeemakers. An electrical connection in these coffeemakers can overheat and ignite the filter basket support, presenting a risk of fire and burn hazard to consumers.
Krups has received 37 reports of the coffeemakers overheating, including 12 reports of fire and smoke damage to cabinets, countertops and surrounding objects. No injuries have been reported.
The automatic drip coffeemakers were sold under the Krups brand name. The 10 cup coffeemakers have a switch for selecting 1-3 cups or 4- 10 cups, and a "Stop N' Serve" feature. Only models 398 with a black or white exterior and 405 with a simulated wood-grain exterior are included in this recall. The model numbers are on the bottom of the coffeemaker. Department, appliance and specialty stores nationwide sold the coffeemakers from January 1996 through April 2000 for about $95.
Consumers should unplug and stop using the coffeemakers immediately and contact Krups North America at (800) 526-5377 between 8 a.m. to 6 p.m. ET or visit www.krupsusa.com to receive a free replacement coffeemaker.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800