The Pollenex Whirlpool Hot Spa should be used with GCFI protected outlets to protect users against electrocution that could result from immersion of the spa motor in the tub.
About 420,000
To order a plug-in GFCI, Pollenex spa owners should contact the company by calling toll-free 1-800-621-0786.
Recall Details
WASHINGTON, D.C. - The makers of the Pollenex Whirlpool Hot Spa and the U.S. Consumer Product Safety Commission (CPSC) today announced a safety program designed to protect spa users against electrocution that could result from immersion of a spa in a bathtub. The spa maker urges use of its product with specially protected outlets and is offering spa owners plug-in shock protectors at a price below cost. To date, with about 420,000 units shipped since the summer of 1987, CPSC and the company know of no injuries.
The spas consist of a triangular shaped motor, a plastic mat for the bottom of the tub and a flexible hose to connect the two. The name "Pollenex Whirlpool Hot Spa" appears on the top of the motor.
The company said that the product is UL listed and, in light of the product's strong warnings, immersion is unlikely. To protect against electrocution if the spa motor is immersed in the tub, owners of the Pollenex Whirlpool Hot Spa are urged to take the following steps:
- If Ground Fault Circuit interrupters (GFCIs) protect the bathroom, plug these portable appliances into protected outlets only.
- If your outlets are not GFCI protected, order a plug-in GFCI from Pollenex. All Pollenex spa owners may receive the plug-in GFCI, a $20.00 retail value, for $5.00 plus shipping. This GFCI helps protect against other electrical risks around the home as well.
To order a plug-in GFCI, Pollenex spa owners should contact the company by calling toll-free 1-800-621-0786.
If Ground Fault Circuit interrupters (GFCIs) protect the bathroom, users should plug these portable appliances into protected outlets only.
If outlets are not GFCI protected, users should order a plug-in GFCI from Pollenex. All Pollenex spa owners may receive the plug-in GFCI, a $20.00 retail value, for $5.00 plus shipping. To order a plug-in GFCI, Pollenex spa owners should contact the company by calling toll-free 1-800-621-0786.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.