Skip to main content

Online Sellers’ Safety Guide

Online Sellers Guide graphic

Consumer Products and E-Commerce

e-commerce graphic

Are you a small business owner, handmaking products at home, like stuffed toys and clothing, to sell online? Are you a small importer or drop shipper, bringing into the United States, various kinds of products to sell in online platforms and marketplaces? Are you reselling secondhand goods in online thrift stores or on other third-party platforms? If you said yes to any one of those questions, then you’re in the right place. 

The CPSC Online Sellers’ Safety Guide offers business owners various resources and information, including helpful FAQs, to help them make, import, or sell safe and compliant consumer products.

Common E-Commerce Safety Violations image

Common E-Commerce Safety Violations

Are you an e-commerce business selling consumer products online? Learn about some common e-commerce safety violations and how to avoid them.

Reseller’s Information Center image

Reseller’s Information Center

This information center is dedicated to helping resellers keep unsafe products out of the hands of consumers.

Subscribe to CPSC Safety Information Emails pic

Subscribe to CPSC Safety Information Emails

Stay up to date on everything CPSC. Sign up to receive the latest safety recall information, as well as the periodic Business Education newsletter.

Small Business Regulatory Robot Logo

Regulatory Robot

Are you a small business with a new product? Start with our Regulatory Robot, designed to guide you through CPSC’s product safety requirements.

Small Business Education Videos Graphic

Small Business Education Videos

The Small Business Ombudsman has created several step-by-step videos to help walk you through certain CPSC safety requirements and product areas.

Business Education and Guidance Graphic

Business Education and Guidance

Making a toy? Importing clothing? Want to learn more about CPSIA requirements? Check out the Business Education page to find in depth information about different product areas and read more about common CPSC safety requirements.

Explore All Multimedia
Contact the CPSC Small Business Ombudsman

Still, lost after looking through the website? The SBO is here to help. We recognize that many of our consumer product safety rules may appear complex if you do not have prior experience in this area.

Phone: (301) 504 7945
Toll-Free: (888) 531 9070

The Small Business Ombudsman’s Principal mission is to guide small businesses through CPSC’s complex regulatory landscapes, to help them bring their products into compliance, and to resolve procedural issues with agency. 

Read the Small Business Ombudsman Mission Statement

Report an unsafe product