Import Safety

CPSC’s Import Surveillance Division (EXIS) works closely with U.S. Customs and Border Protection (CBP) to identify and examine imported shipments of consumer products. As part of this effort, EXIS has co-located investigators at many of the largest ports

CPSC’s Office of Import Surveillance (EXIS) works closely with U.S. Customs and Border Protection (CBP) to identify and examine imported shipments of consumer products. As part of this effort, EXIS has co-located investigators at many of the largest ports of entry who work side-by-side with CBP staff. EXIS also works to educate importers, manufacturers, and Customs brokers on CPSC’s standards and procedures.

Navigating the Import Process

The Director of CPSC Import Surveillance Carol Cave and CBP's Jeremy Baskin used this presentation in a discussion about consumer product imports, import detention and destruction policies.

Letters of Advice

CPSC issues Letters of Advice when there is a violation of a mandatory standard. These letters advise companies of the violation and of the nature of the necessary corrective action, which may include a recall, stop sale, or correction of production.