Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

The fireplace-looking space heater can overheat, melt, catch fire and ignite nearby items. Property damage reported.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: Tháng Ba 05, 2014
Recall number: 14-120
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  • Recalled Duraflame-branded electric space heater

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    Recalled Duraflame-branded electric space heater

  • Label showing the model number

    2 of 2 photos

    Label showing the model number

Recall Summary

Name of product:

Duraflame electric space heaters

Hazard:

The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.

Consumer Contact:

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on “Product Recall” in red at the bottom of the page under the Support column for more information.

Report an Incident Involving this Product

Recall Details

Units

About 31,000

Description

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heaters’ flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5-inches high, 13-inches wide and 8-inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater’s back panel.

Incidents/Injuries

Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.  

Remedy

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Sold at

Farmer’s Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.   

Manufacturer

Twin-Star International, of Delray Beach, Fla.

Manufactured in

China

  • Recalled Duraflame-branded electric space heater

  • Label showing the model number