SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard

The SRAM RED WiFLi Rear Derailleur that moves the bike chain gears on the rear wheel can jam.

Recall date: Tháng Mười Hai 04, 2013
Recall number: 14-038
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  • SRAM Red derailleur WiFli – Outside view

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    SRAM Red derailleur WiFli – Outside view

  • SRAM Rear Derailleur – Inside view

    2 of 3 photos

    SRAM Rear Derailleur – Inside view

  • Bicycle with SRAM Derailleur

    3 of 3 photos

    Bicycle with SRAM Derailleur

Recall Summary

Name of product:

Bicycle chain derailleurs

Hazard:

The rear derailleur’s rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.

Consumer Contact:

SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.

Report an Incident Involving this Product

Recall Details

Units

1,700

Description

The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel.  Serial numbers of affected products begin with one of the following four-digit codes:

 

31T2 37T2 43T2 49T2 03T3 09T3
32T2 38T2 44T2 50T2 04T3 10T3
33T2 39T2 45T2 51T2 05T3 11T3
34T2 40T2 46T2 52T2 06T3  
35T2 41T2 47T2 01T3 07T3  
36T2 42T2 78T2 02T3 08T3  

 

The recalled derailleurs manufacturing dates are September 2012 through March 2013.

Incidents/Injuries

The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.   

Remedy

Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

Sold at

Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation.  They were also sold as original equipment on new high-end bicycles.

Manufacturer

SRAM, LLC, of Chicago, Ill.

Manufactured in

Taiwan

  • SRAM Red derailleur WiFli – Outside view

  • SRAM Rear Derailleur – Inside view

  • Bicycle with SRAM Derailleur