Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard

Fire, sparking, smoking, charring and/or melting at the power cord and socket have been reported with the exercise equipment.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: Tháng Giêng 23, 2014
Recall number: 14-086
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  • Matrix A3x Ascent Trainer®

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    Matrix A3x Ascent Trainer®

  • Matrix A7x Ascent Trainer®

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    Matrix A7x Ascent Trainer®

  • Model number location

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    Model number location

  • E3x Elliptical

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    E3x Elliptical

Recall Summary

Name of product:

Ascent Trainer® by Matrix and Matrix Fitness Elliptical

Hazard:

Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

Consumer Contact:

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

Report an Incident Involving this Product

Recall Details

Units

About 2,800 in the U.S.

Description

This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine’s body and foot pedals. “Matrix” is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68” long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.  

Incidents/Injuries

The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported.

Remedy

Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet. 

Sold at

Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.  

Importer

Johnson Health Tech North America, Inc. of Cottage Grove, Wis.

Manufactured in

Taiwan

  • Matrix A3x Ascent Trainer®

  • Matrix A7x Ascent Trainer®

  • Model number location

  • E3x Elliptical