Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard

Fire, sparking, smoking, charring and/or melting at the power cord and socket have been reported with the exercise equipment.

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[Missing text /cpscGlobals/recallsboilerplates/recalldate for vi-VN]: Tháng Giêng 23, 2014
[Missing text /cpscGlobals/recallsboilerplates/recallnumber for vi-VN]: 14-086

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Ascent Trainer® by Matrix and Matrix Fitness Elliptical

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Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

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Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

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About 2,800 in the U.S.

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This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine’s body and foot pedals. “Matrix” is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68” long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.  

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The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported.

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Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet. 

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Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.  

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Johnson Health Tech North America, Inc. of Cottage Grove, Wis.

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Taiwan

  • Matrix A3x Ascent Trainer®

  • Matrix A7x Ascent Trainer®

  • Model number location

  • E3x Elliptical