BMC Recalls Stromer Electric Bicycles Due to Crash and Injury Hazards

The fork on the Stromer ST1 women’s and men’s bikes can break.

Recall date: Tháng Ba 13, 2014
Recall number: 14-130
Enlarge
  • Recalled Stromer ST1 electric bicycle

    1 of 1 photos

    Recalled Stromer ST1 electric bicycle

Recall Summary

Name of product:

Stromer ST1 electric bicycles

Hazard:

The bicycle fork can break, posing a crash and injury hazard to the rider.

Consumer Contact:

BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.

Report an Incident Involving this Product

Recall Details

In conjunction with

http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38239r-eng.php
Units

About 1,300 in the U.S. and 11 in Canada

Description

This recall involves all 2013 Stromer ST1 women’s and men’s pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. “Stromer” is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork’s serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.

Incidents/Injuries

BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.

Remedy

Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.

Sold through

Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.

Distributor

BMC-USA, of Boston, Mass.

Manufacturer

MyStromer AG, of Switzerland

Manufactured in

Switzerland

  • Recalled Stromer ST1 electric bicycle