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Online Commerce Company Alibaba Group and CPSC Working Together On Consumer Safety

Blog en español
中文译文链接

Alibaba LogoLast November, Chairman Elliot F. Kaye made national headlines for urging certain online sites to take far greater responsibility for preventing the sale of dangerous, recalled consumer products on or through their sites. Today, the Chairman announced a ground-breaking voluntary consumer safety collaboration between the U.S Consumer Product Safety Commission (CPSC) and Alibaba Group Holding Limited, the largest online and mobile commerce company in the world.

Speaking from the Hong Kong Toys and Games Fair, Kaye commended the China-based online giant’s commitment to cooperate with CPSC in making illegal or recalled products in the United States unavailable to buyers who are identified as being located in the U.S.

Under the arrangement, Alibaba Group has established a direct line of contact for CPSC. The company has pledged to work swiftly with CPSC on requests to block sales of illegal and recalled consumer products to U.S. buyers on Alibaba Group platforms.  Product safety information for U.S. importers will also be available on Alibaba Group platforms in the coming days.

Alibaba has also agreed to create access points on its Business to Business (B2B) platform that would guide U.S. importers to U.S. safety standards for higher risk consumer products.

“With an increasing number of companies and consumers taking their business online, Alibaba’s decision to implement these new policies is a victory for U.S. consumers and their safety,” said Chairman Kaye. The company’s forward leaning approach in this regard will help prevent dangerous and recalled products from being passed on to unsuspecting consumers.”

Alibaba Group had more than 300 million annual active buyers in 2014 and operates its sites as a platform for third parties. Alibaba does not engage in direct sales, compete with merchants, or hold inventory.

“We are honored and proud to work with the CPSC on these important and serious consumer protection measures. Chairman Kaye is a strong leader with an excellent track record of results in protecting U.S. consumers. We look forward to working collaboratively with the Chairman and his team to do everything possible to protect consumers,” said Jim Wilkinson, Alibaba Group’s Senior Vice President for Corporate Affairs.

CPSC also works closely with other online marketplaces to protect the safety of U.S. consumers in the online marketplace.

Kaye’s announcement in Hong Kong comes during his visit to one of the world’s largest toy industry events.  On January 14, the Chairman will speak to what is expected to be a packed hall of toy company executives, designers, and manufacturers.  In his first visit to a foreign production center since becoming Chairman in July 2014, Kaye’s message will include telling the toy industry: “All consumers, regardless of where they live, deserve to have quality and safety built into the products they buy, especially when it comes to toys for their children.  I believe this as a parent and as the principal consumer product safety regulator for the United States.”

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This address for this post is: http://www.cpsc.gov/onsafety/2015/01/online-commerce-company-alibaba-group-and-cpsc-working-together-on-consumer-safety/

Press Event to announce the winners of CPSC’s Consumer Product Safety Apps Challenge

Safety APP_BlogU.S. Consumer Product Safety Commission (CPSC) Chairman Elliot Kaye will announce the winners of the first-ever Consumer Product Safety Apps Challenge at a press event on Monday, October 27.  CPSC challenged developers earlier this year to create apps to help consumers keep track of recalls and safety incidents. CPSC’s goal is to find new ways to reach consumers with lifesaving recall information and empower them to protect their families from dangerous products. The winners will demonstrate their innovative apps at the press event.

Monday, October 27, 2014 at 10:30 a.m. ET

U.S. CPSC
4330 East West Highway
4th floor Hearing Rm.
Bethesda, Md.  20814

The press event will also be webcast at www.cpsc.gov.

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This address for this post is: http://www.cpsc.gov/onsafety/2014/10/press-event-to-announce-the-winners-of-cpscs-consumer-product-safety-apps-challenge/

2014 CPSC Chairman’s Circle of Commendation Award

Nominations Deadline Extended

This fall, CPSC will honor individuals, businesses and organizations that have made significant contributions to improving consumer product safety.

The deadline to NOMINATE them for a CPSC Chairman’s Circle of Commendation Award has been extended to September 30, 2014.

Nomination forms and details about the award and previous winners are available at www.cpsc.gov/award .

Send your nomination to:

Chairman’s Circle of Commendation Award

U.S. Consumer Product Safety Commission

4330 East West Highway, Suite 725

Bethesda, MD 20814

Nominations can also be submitted by e-mail to chairmansaward@cpsc.gov.

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This address for this post is: http://www.cpsc.gov/onsafety/2014/09/2014-cpsc-chairmans-circle-of-commendation-award/

First Ever CPSC+EC Product Safety Training for Buyers and Sourcing Professionals in China

Buyers-Training-Blog

Participants at Product Safety Seminar

Here at CPSC, we are always looking for new ways to collaborate with our partners and improve the safety of imports that are headed for the stores that you shop in.  On Aug. 29, Sept. 1, and Sept. 2, CPSC and the European Commission Directorate-General for Enterprise and Industry (DG Enterprise) conducted in China the first-ever training events specifically designed for buyers and sourcing professionals.  These training events are for the individuals who make vital decisions on products to be exported to the United States and Europe.

Company representatives who buy consumer products destined for retail sale are the key decision makers at the intersection of the production, supply and retail chains.  They have the power to ensure that products purchased for their companies meet all U.S. and European safety requirements.  Too often, they may lack the information to fulfill this role and that lack of information could impact the safety of you and your family.  CPSC / DG Enterprise product safety buyer training aims to help fill that gap.

In each of three different manufacturing centers in China—Shanghai, Guangzhou, and Shunde—product safety staff from the CPSC and DG Enterprise taught a one-day seminar (with simultaneous interpretation) for buyers and sourcing professionals, who procure consumer products for export to China’s two biggest foreign consumer markets.  Beginning with a session covering general product safety information from both jurisdictions, attendees moved into more specific training sessions covering safety requirements for toys, apparel, and electrical products.  These three categories represent products for the most vulnerable consumers or products that too often present a risk of injury or death.

The U.S. Chamber of Commerce in China (AmCham) hosted the training events.  More information is available here.

Our goal is for companies to use this training opportunity to empower their buyers to identify and prevent safety problems in the production and supply of products.  Failure to take a proactive approach could lead to a product seizure or recall.  It is good for business and good for the customer when buyers take safety to the source.

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This address for this post is: http://www.cpsc.gov/onsafety/2014/09/first-ever-cpscec-product-safety-training-for-buyers-and-sourcing-professionals-in-china/

Cinco (Five) Resources For Cinco de Mayo

Blog en español

Five Cinco de Mayo Facts:

  • Celebrates the legendary Battle of Puebla in Mexico on May 5, 1862.
  • Often confused with Mexican Independence Day.
  • Important connection to the first years of the American Civil War.
  • Now a celebration of diversity in the U.S.
  • An occasion for all Hispanic Americans to learn about five lifesaving resources from CPSC. Girl showing family a laptop

1. SeguridadConsumidor.gov:
The new and improved CPSC website gives easier access to a variety of safety alerts, recalls, safety videos, tips and news. Look at the Safety Education Centers to go in-depth on safety for such topics as cribs, poison prevention and magnets. Get free safety guides to share with family, friends and your community.

2. @SeguridadConsum:
To keep track of CPSC recalls and safety information in real time follow us on Twitter.

3. OnSafety blog:
We’re posting more Spanish blogs than ever before aimed directly at educating parents and general consumers with easy to understand information.

4. Spanish YouTube Channel:
To see and share safety education videos in Spanish.

5. Neighborhood Safety Network:
If you serve Latino families in your community, please join the NSN. This free program sends out posters and timely messages to get safety information into the hands of underserved communities. The language and design of our materials are tailored to the Hispanic community.

CPSC works to make every community in the United States safer. Spanish-speakers, Latino media and those serving the Latino community help us save lives by spreading the word on safety.

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This address for this post is: http://www.cpsc.gov/onsafety/2014/05/cinco-five-resources-for-cinco-de-mayo/