The firm's recall hotline has changed.

Best Buy Recalls ATG Replacement Batteries for the MacBook Pro Due to Fire, Burn Hazards (Recall Alert)

The lithium-ion battery can catch fire while charging.

Fecha del retiro: junio 19, 2013
Número del retiro: 13-739
Ampliar fotos
  • ATG replacement battery MC-MBOOK13B for black MacBook Pro

    1 of 2 photos

    ATG replacement battery MC-MBOOK13B for black MacBook Pro

  • ATG replacement battery MC-BOOK13W for white MacBook Pro computers.

    2 of 2 photos

    ATG replacement battery MC-BOOK13W for white MacBook Pro computers.

Resumen del retiro

Nombre del producto:

ATG lithium-ion batteries

Riesgo:

The battery can catch fire while charging.

Contacto para los consumidores:

Best Buy at (800) 566-7498 from 8 a.m. to 9 p.m. CT Monday through Friday and 10 a.m. to 6:30 p.m. CT Saturdays and Sundays, or online at www.bestbuy.com, and click on “Product Recalls” at the bottom of the page for more information.  

Reporte un incidente con este producto

Detalles del retiro

Unidades

About 5,100

Descripción

This recall involves both black and white ATG lithium-ion replacement batteries for MacBook Pro notebook computers. Model number “MC-MBOOK13B” is on the label of the black battery and model number “MC-BOOK13W” is on the label of the white battery. The ATG logo is on both batteries.

Incidentes/Lesiones

The firm has received 13 reports that the battery caught fire, including one report of a serious burn to a consumer’s leg.

Remedio

Consumers should immediately stop using the recalled battery, remove it from the computer and contact Best Buy for a replacement Apple brand battery or a $50 Best Buy gift card as a full refund. Best Buy is contacting its customers directly.

Vendido en

Bestbuy.com and Partstore.com, or shipped to customers through the Geek Squad Protection fulfillment at Best Buy from September 2008 through June 2012 for about $50. 

Importado por

BTI Corp., of Las Vegas

Fabricación en

China

  • ATG replacement battery MC-MBOOK13B for black MacBook Pro

  • ATG replacement battery MC-BOOK13W for white MacBook Pro computers.