Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

The bass module can ignite when used in electrical outlets rated at 220 volts or higher, such as those found overseas.

Fecha del retiro: noviembre 01, 2012
Número del retiro: 13-022
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  • Picture of recalled Bose CineMate Series II

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    Picture of recalled Bose CineMate Series II

  • Picture of recalled Bose CineMate GS Series II

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    Picture of recalled Bose CineMate GS Series II

  • Picture of recalled Bose CineMate bass module

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    Picture of recalled Bose CineMate bass module

  • Picture of recalled Bose CineMate serial number location

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    Picture of recalled Bose CineMate serial number location

Resumen del retiro

Nombre del producto:

Dual-Voltage CineMate II Home Theater Speaker Systems

Riesgo:

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Contacto para los consumidores:

Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

Reporte un incidente con este producto

Detalles del retiro

Unidades

About 20,500

Descripción

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Incidentes/Lesiones

Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

Remedio

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Vendido en

U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.

Distribuidor

Bose Corporation, of Framingham, Mass.

Fabricación en

Mexico

  • Picture of recalled Bose CineMate Series II

  • Picture of recalled Bose CineMate GS Series II

  • Picture of recalled Bose CineMate bass module

  • Picture of recalled Bose CineMate serial number location