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GE Recalls Front Load Washers Due to Fire and Shock Hazards

Fecha del retiro:
June 10, 2010

Detalles del retiro

FOR IMMEDIATE RELEASE
June 10, 2010
Release #10-259
Firm's Recall Hotline: (888) 345-4124

GE Media Contact: (888) 240-2749

 

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: GE Front-Load Washing Machines

Units: About 181,000

Manufacturer: GE Appliances & Lighting, of Louisville, Ky.

Hazard: A wire can break in the machine and make contact with a metal part on the washtub while the machine is operating, posing fire and shock hazards to consumers.

Incidents/Injuries: GE is aware of seven incidents in which flames escaped the units and caused minor smoke damage. No injuries have been reported.

Description: This recall involves GE front-load washing machines without auxiliary water heating. Model and serial numbers are listed in the chart below. Recalled washing machines were manufactured between December 2006 and February 2010. The model and serial numbers are located on the bottom right side and on the bottom door frame of the washers.

BrandModel Number Begins With:Serial Number Begins With:
GE WBVH5 AM, AR, AS, AT, DM, DR, DS, FM,
FR, FS, GM, GS, HM, HR, HS, LM,
LR, LS, MM, MR, MS, RM, RR, RS,
SM, SR, SS, TM, TR, TS, VM, VR,
VS, ZL, ZM, ZR, ZS

Sold at: Department and various retail stores nationwide from December 2006 through May 2010 for about $700.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled washers, unplug it from the electrical outlet and contact GE for a free repair. Consumers should not operate the washer until it has been repaired.

Consumer Contact: For additional information, contact GE toll-free at (888) 345-4124 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.geappliances.com

Picture of recalled washerModel and serial number locationModel and serial number location

Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.

Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.
Acerca de la CPSC

La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.

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