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Frigidaire Recalls Clothes Washers Due to Fire Hazard

The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.

Nombre del producto:
Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers
Riesgo:

An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.

Remedio:
Reparación
Fecha del retiro:
Julio 30, 2009
Unidades:

About 35,000

Contacto para los consumidores

For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.

Detalles del retiro

Descripción:

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers

Units: About 35,000

Distributor: Frigidaire, of Cleveland, Ohio

Hazard: An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.

Incidents/Injuries: No incidents or injuries have been reported.

Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.

PRODUCT TYPEBRANDMODELSERIAL NUMBER
Top Load WasherCrosley, Frigidaire, Kelvinator,
White-Westinghouse
CTW100FWGLWS1749FSSWS833HS
FTW3011KWKWS1349DSSWX703HQ
FTW3014KWMWS939ASSWX703HS
FWS1233FSSWS1233HQWWS833FS
FWS933FSSWS1233HSWWTW3000KW
GLWS1439FCSWS1339HS 
GLWS1439FSSWS1649HS 
XC90306228 to XC91606302
Front Load WasherCrosley, Frigidaire, Wascomat,
White-Westinghouse
CFW2000FWFTF530FSWE17N
FCCW3000FSGLTF1570FSWTF330HS
FTF1240FSWE17M 
XC90501765 to XC91607678
Laundry CenterCrosley, Frigidaire, Kenmore,
White-Westinghouse
97812CLCE900FWGLET1142FS
97912FEX831FSGLGH1642FS
97962FGX831FSGLGT1031FS
C97812FLGB8200FSGLGT1142FS
C97912GCET1031FSMEX731CFS
C97962GLEH1642FSSWSG1031HS
CLCE500FWGLET1031FSSWXG831HS
XE85104013 to XE91603486

*Not all serial numbers within these ranges are affected.

Model and serial numbers can be located as follows:

Top load washer - open the product's lid, and the model and serial number are located inside the product's lid, on the top, right hand corner.

Front load washer - open the door, and the model and serial number are located with other information at the top, center.

Laundry center - open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door's handle.

Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.

Manufactured in: United States

Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.

Consumer Contact:  For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s website at www.laundrypumprecall.com. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.

Remedio:

Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.

Incidentes/Lesiones:

No incidents or injuries have been reported.

Vendidos(as) en:
Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.
Distribuidor(es):
Frigidaire, of Cleveland, Ohio
Fabricado(as) en:
United States
Número del retiro:
09-292

Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.

Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.
Acerca de la CPSC

La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.

Para más información:
Suscríbase a las notificaciones electrónicas Reciba alertas de retiros del mercado.
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