The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.
An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.
About 35,000
For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Detalles del retiro
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers
Units: About 35,000
Distributor: Frigidaire, of Cleveland, Ohio
Hazard: An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.
Incidents/Injuries: No incidents or injuries have been reported.
Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.
PRODUCT TYPE | BRAND | MODEL | SERIAL NUMBER | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Top Load Washer | Crosley, Frigidaire, Kelvinator, White-Westinghouse |
| XC90306228 to XC91606302 | |||||||||||||||||||||
Front Load Washer | Crosley, Frigidaire, Wascomat, White-Westinghouse |
| XC90501765 to XC91607678 | |||||||||||||||||||||
Laundry Center | Crosley, Frigidaire, Kenmore, White-Westinghouse |
| XE85104013 to XE91603486 |
*Not all serial numbers within these ranges are affected.
Model and serial numbers can be located as follows:
Top load washer - open the product's lid, and the model and serial number are located inside the product's lid, on the top, right hand corner.
Front load washer - open the door, and the model and serial number are located with other information at the top, center.
Laundry center - open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door's handle.
Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.
Manufactured in: United States
Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.
Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s website at www.laundrypumprecall.com. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.
No incidents or injuries have been reported.
Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.
La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.
- Visite www.SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Facebook, en Twitter e Instagram.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Reporte productos inseguro o lesiones por productos por teléfono o en www.SaferProducts.gov.
- Contacto para los medios de comunicación.