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Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard

Fecha del retiro:
March 21, 2007

Detalles del retiro

FOR IMMEDIATE RELEASE
March 21, 2007
Release #07-135

Maytag Recall Hotline: (800) 868-5109
Samsung Recall Hotline: (800) 515-7902

CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Maytag and Samsung Brand Front Loading Washing Machines

Units: About 250,000 Maytag-brand units and about 20,000 Samsung-brand units

Distributor: Maytag Corp., of Newton, Iowa, and Samsung Electronics America Inc., of Ridgefield Park, N.J.

Manufacturer: Samsung Electronics Co. Ltd., of South Korea

Hazard: Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.

Incidents/Injuries: Maytag has received five reports of incidents involving ignition in the circuit board. Samsung has received one report of an incident involving ignition in the circuit board. No injuries, fires or property damage outside the washing machine have been reported.

Description and Models: The recall involves certain Maytag and Samsung brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall:

 

2005 GA GC GE GG GJ GL GN GP GR GT GV GX
2006 JA JC JE JG JJ JL JN          
 

Sample Maytag Serial Number: 10123456GN

Samsung models with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall:

Sample Samsung Serial Number: 230854AL300026B

Sold at: Major department and appliance stores nationwide from April 2005 through August 2006 for between $1,000 and $1,200.

Manufactured in: South Korea

Remedy: Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.

Consumer Contact: For more information, consumers can call Maytag toll-free at (800) 868-5109 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Maytag's Web site at www.washerrecall.com - Samsung customers can call (800) 515-7902 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Samsung's Web site at www.Samsung.com/washerrecall

Maytag Media Contact: Monica Teague, (269) 923-7405 or monica.teague@Whirlpool.com

Samsung Media Contact: Deborah Szajngarten at (201) 229-4090 or dszajngarten@sea.samsung.com

Picture of Recalled Maytag Washing Machine  Picture of Recalled Samsung Washing Machine

Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.

Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.
Acerca de la CPSC

La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.

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