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CPSC, Cisco Announce Recall of Power Adapters

Nombre del producto:
Power adapters used with certain Cisco ADSL Routers
Riesgo:

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Fecha del retiro:
Octubre 16, 2001
Unidades:

About 95,000

Contacto para los consumidores

For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com.

Detalles del retiro

Descripción:

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Cisco Systems Inc., of San Jose, Calif., is voluntarily recalling about 95,000 power adapters for replacement. These power adapters are used with certain Cisco Asymmetric Digital Subscriber Line (ADSL) Routers. The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers:

Cisco 827
Cisco 827-4V
Cisco 826
Cisco SOHO77
Cisco SOHO77-50
Cisco 827-EUR

Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com.

Remedio:

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Incidentes/Lesiones:

Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

Vendidos(as) en:
Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.
Número del retiro:
02-017

Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.

Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.
Acerca de la CPSC

La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de lesiones asociadas a los productos del consumidor en los últimos 50 años.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la Comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC.

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