|FOR IMMEDIATE RELEASE
April 5, 2012
|Firm's Recall Hotline: (855) 262-9744
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983
West Elm Recalls Folding Chairs Due to Fall Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Folding Chairs
Units: About 10,000 in the United States and 100 in Canada
Importer: West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.
Hazard: The chairs can collapse during normal use, posing a fall hazard to consumers.
Incidents/Injuries: West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
Description: This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."
Sold exclusively at: West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
Manufactured in: Malaysia
Remedy: Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.
Consumer Contact: For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com
Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1545
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or
mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
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