|FOR IMMEDIATE RELEASE
December 20, 2011
|Firm's Recall Hotline: (877) 917-2433
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
The Pampered Chef Recalls Ice Cream Dippers Due to Impact Injury Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Ice cream dippers
Units: About 20,000
Distributor: The Pampered Chef, of Addison, Ill.
Manufacturer: The Zeroll Company, of Fort Pierce, Fla.
Hazard: When the liquid-filled ice cream scoop is exposed to warm water, the cap and seal at the end of the scoop handle can fly off with substantial force, posing an impact injury hazard to nearby consumers.
Incidents/Injuries: The Pampered Chef has received 16 reports including damage to kitchen items and six reports of personal injuries including lacerations, bruises and redness caused by caps coming off the base of the handle.
Description: The dippers are metallic gray aluminum with a plastic dome-shaped cap on the base of the handle. “Pampered Chef” is imprinted in the cap. The ice cream dippers measure around seven inches in length. A non-toxic liquid is sealed inside the handle of the product which conducts the heat of your hand to more easily scoop hard ice cream.
Sold by: Pampered Chef consultants and online at www.pamperedchef.com from July 2010 through September 2010 for about $15.
Manufactured in: USA
Remedy: Consumers should immediately stop using the recalled ice cream dippers and contact The Pampered Chef for instructions on obtaining a replacement or refund. Consumers can also contact their Pampered Chef consultant for replacement and refund information.
Customer contact: For additional information, contact The Pampered Chef toll-free at (877) 917-2433 between 7 a.m. and 11 p.m. CT Monday through Friday and between 8:30 a.m. and 4:30 p.m. CT on Saturday or visit the firm’s website at http://www.pamperedchef.com/recall/cust info collection.jsp. Consumers can also e-mail The Pampered Chef at firstname.lastname@example.org
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
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mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
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