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Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

  • Model and serial number located behind the mower seat
Name of Product:
Exmark Quest 42" ZRT Riding Mowers
Hazard:

Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.

Remedy:
Repair
Recall Date:
May 02, 2012
Units:
About 2,200
Consumer Contact

For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx

Recall Details

Description:

This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

Remedy:

Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Incidents/Injuries:

Exmark has received 18 reports of incidents. No injuries have been reported.

Sold At:
Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.
Manufacturer(s):
Exmark Mfg. Co. Inc., of Beatrice, Neb.
Manufactured In:
United States
Recall number:
12-732

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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