Power Adapters Used with IBM RDX Back Up Disk Hard Drives Recalled Due to Shock Hazard

November 10, 2009
Alert #10-706
 

Power Adapters Used with IBM RDX Back Up Disk Hard Drives Recalled Due to Shock Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Power Adapters with IBM RDX Back Up Hard Disk Drives

Units: About 90

Distributor: IBM, of Research Triangle Park, N.C.

Manufacturer: Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China

Hazard: A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.

Incidents/Injuries: None reported.

Description: This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. “Hon-Kwang Electric (Shenzhen) Co., Ltd” is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.

Sold by: IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.

Manufactured in: China

Remedy: Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.

Consumer Contact: For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm’s Web site at www.ibm.com/storage

Picture of Recalled Power Adapters with IBM RDX Back Up Hard Disk Drives

Picture of Recalled Power Adapters with IBM RDX Back Up Hard Disk Drive