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PDi Communications Recalls Televisions Installed in Healthcare Facilities Due to Fire Hazard

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Recall Date:
July 08, 2010

Recall Details

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Television Sets

Units: About 2,700

Importer/Distributor: PDi Communications Inc., of Springboro, Ohio

Hazard: A capacitor on the television's power supply board can fail, posing a fire hazard.

Incidents/Injuries: PDi Communications has received one report of an incident involving a flame in February 2010. No injuries have been reported.

Description: This recall involves 26-inch and 32-inch wall-mounted LCD television sets that were installed in healthcare facilities, such as hospitals, medical centers and nursing homes. Model and serial number ranges included in this recall are listed in the chart below. The model number is printed on a label on the back of the television sets. Other models of PDi television sets or units that are outside the serial number range are not included in this recall.

Model NumberSerial Number Range
PDI-P26LCDC0832-D009-00001-A through 0913-D009-02500
PDI-P32LCDD0902-D010-00001-A through 0921-D010-01419

Sold by: PDi Communications to distributors that service healthcare facilities such as hospitals, medical centers and nursing homes nationwide from September 2008 through July 2009 for about $1,000.

Manufactured in: China

Remedy: Immediately stop using the recalled television sets, remove the power cord to prevent the TV from being powered on and contact PDi to receive a free repair. PDi began contacting healthcare facilities about this problem in March. Facilities that have not been contacted by PDi or its authorized agent should contact the firm for a free repair.

Consumer Contact: For more information, contact PDi at (800) 992-7734 between 8 a.m. and 4:30 p.m. ET Monday through Friday, or visit the firm's website at www.pdiarm.com.

Picture of recalled television setLocation of model and serial number

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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