Stokke Announces Recall of Certain Xplory® Strollers Due to Front Wheel Detachment

FOR IMMEDIATE RELEASE
December 11, 2007
Release #08-113

Firm’s Recall Hotline: (877) 978-6553
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

 

Stokke Announces Recall of Certain Xplory® Strollers Due to Front Wheel Detachment

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products and unplug the unit immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Xplory® Baby Strollers

Units: About 2,000

Distributor: Stokke LLC, of Kennesaw, Ga.

Hazard: A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.

Incidents/Injuries: The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.

Description: Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with grey handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.

Manufactured in: The recalled front wheels were manufactured in China and the strollers were made in Norway.

Sold through: Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.

Remedy: Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007.

Note: Some consumers have already received a repair to their stroller or are in the process of receiving replacement wheels. These consumers do not need to contact Stokke again.

Consumer Contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s Web site at www.stokkeusa.com

Picture of Recalled Stroller indicating plate

Label with serial number under foot plate

Label with serial number under foot plate

The picture of the serial number on the label which is placed under the foot plate

The serial number on the label which is placed under the foot plate