|FOR IMMEDIATE RELEASE
December 6, 2007
Firm’s Recall Hotline: (800) 624-8678
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Starbucks Recalls Coffee Mugs Due To Burn Hazard; Product Manufactured by lab921
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Starbucks Fusion Coffee Mugs
Units: About 167,000
Importer: Starbucks Coffee Co., of Seattle, Wash.
Manufacturer: lab921, Seattle, Wash.
Hazard: The plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers.
Incidents/Injuries: Starbucks has received 23 reports of handles detaching from the mug, including nine that resulted in minor burns.
Description: This recall involves two styles of Starbucks 14-ounce Fusion Coffee Mugs. The mugs are white and have a black plastic handle, and a stainless steel base. The cups have “Starbucks Coffee” printed on a black stamp or a brown original Starbucks logo stamp.
Manufactured in: China
Sold at: Mugs with the “Starbucks Coffee” stamp were sold at Starbucks stores nationwide from February 2007 through November 2007 for about $11. Mugs with the original logo stamp were sold only at Starbucks Pike Place store in Seattle, Washington during the same period and for the same price.
Remedy: Consumers should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.
Consumer Contact: For additional information, contact Starbucks at (800) 624-8678 anytime or visit the firm’s web site at www.starbucks.com
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