QVC and Tristar Recall Electric Grills Due to Fire Hazard; Consumers to Receive New Instructions

March 6, 2008
Alert #08-549
 

QVC and Tristar Recall Electric Grills Due to Fire Hazard; Consumers to Receive New Instructions

The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Electric Contact Grills

Units: About 13,500

Retailers: QVC Inc., of West Chester, Pa., and Tristar Products Inc., of Fairfield, N.J.

Hazard: Cooking oils or sprays applied to the grill’s cooking plates before preheating can cause the oil to ignite and/or flare up. Cooking sprays can ignite and/or flare up if used on the grill at any time.

Incidents/Injuries: QVC and Tristar have received five reports of the grill igniting or flaring up, including two reports of minor burns.

Description: This recall involves a dual surface electric contact grill sold under the “Hulk Hogan’s Ultimate Grill” brand. The grills are silver/gray in color, have removable cooking plates, a cassette to catch drippings, and fold for storage or transport. Model number PZ-3012 is printed on a silver label attached to the back of the grills.

Sold by: QVC through its television station, Web page, toll-free number, and its employee, retail and Studio stores; and through Tristar’s Web site www.hulkhogangrill.com, and a direct response television commercial from May 2007 through August 2007 for about $100.

Manufactured in: China

Remedy: Consumers should immediately stop using cooking oils on the grill prior to preheating. Cooking sprays should not be used on the grill at anytime. Consumers will receive a revised instruction manual with a cooking spray/oil use warning. QVC has sent warning notices to consumers to whom it sold the product directly. Tristar will do the same.

Consumer Contact: For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET daily, or visit the company’s Web site at www.qvc.com. Consumers who purchased the grill from Tristar can call (800)718-5135 between 9 a.m. and 7 p.m. ET Monday through Friday, 9 a.m. to 5 p.m. Saturday, or visit the company’s Web site at www.tristarproductsinc.com

Picture of Recalled Electric Contact Grills