Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

FOR IMMEDIATE RELEASE
June 6, 2006
Release #06-176
Firm's Recall Hotline: (866) 304-7117
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

 

Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: HP Photosmart R707 Digital Cameras

Units: About 224,000 (about 679,000 worldwide)

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Incidents/Injuries: HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.

Description: This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

Sold at: Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.

Manufactured In: China

Remedy: Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Consumer Contact: For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.

Media Contact: Jennifer Pershall at (360) 735-7962, or Jennifer.pershall@hp.com

 

Picture of Recalled Digital Camera