Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

FOR IMMEDIATE RELEASE
June 6, 2006
Release #06-176
Firm's Recall Hotline: (866) 304-7117
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

 

Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: HP Photosmart R707 Digital Cameras

Units: About 224,000 (about 679,000 worldwide)

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Incidents/Injuries: HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.

Description: This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

Sold at: Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.

Manufactured In: China

Remedy: Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Consumer Contact: For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.

Media Contact: Jennifer Pershall at (360) 735-7962, or Jennifer.pershall@hp.com

 

Picture of Recalled Digital Camera