CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries

FOR IMMEDIATE RELEASE
October 14, 2005
Release #06-007
Firm's Recall Hotline: (888) 404-7398
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

 

 

CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: HP and Compaq Notebook Computer Battery Packs

Units: About 135,000 battery packs worldwide, including about 85,000 in the U.S.

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.

Incidents/Injuries: HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.

Description: The recalled lithium ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1.

Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack

HP PavilionHP CompaqCompaq PresarioCompaq Evo
dx4000
dx5000
zd8100
ze4100
ze4100/xt1xx
4200
ze4200
ze4300
ze4400
ze4500
ze4600
ze4700
ze4800
ze5155
ze5200
ze5300
ze5400
ze5500
ze5600
zv5000
zv5200
zx5000
zx5200
nc6000
nc8000
nw8000
nx5000
nx9005
nx9008
nx9010
nx9100
nx9105
9000
9005
1100
2100
2500
R3000
R3200
V1000
X4000
X5000
X6100
n1010v
n1050v

Sold at: National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.

Manufactured in: Battery packs manufactured in China and Taiwan.

Remedy: Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.

Consumer Contact: For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.

 

 

Media Contact: Mike Hockey at (281) 927-9379

 

Picture of Recalled Computer Batteries

Picture of Recalled Computer Batteries

Picture of Recalled Computer Batteries

Picture of Recalled Computer Batteries