CPSC, Apple Announce Recall of iBook and PowerBook Computer Batteries

FOR IMMEDIATE RELEASE
May 20, 2005
Release #05-179
Apple's Recall Hotline: (800) 275-2273
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

 

CPSC, Apple Announce Recall of iBook and PowerBook Computer Batteries

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Rechargeable batteries for iBook G4 and PowerBook G4 computers.

Units: About 128,000 units (in the United States)

Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.

Battery Manufacturer: LG Chem Ltd., of South Korea

Hazard: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Incidents/Injuries: Apple has received six reports worldwide of batteries overheating, including two reports in the United States.

Description: The recalled lithium ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall.

Computer model nameBattery model numberBattery serial number range
12-inch iBook G4 A1061 HQ441 – HQ507
12-inch PowerBook G4 A1079 3X446 – 3X510
15-inch PowerBook G4 A1078 3X446 – 3X509

 

Sold At: National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries from October 2004 through May 2005 for between $900 to $2300. The batteries also were sold separately for about $130.

Assembled in: Taiwan and China

Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's web site at www.apple.com/support/batteryexchange to check your battery's serial number and apply for a replacement battery.

 Picture of iBook Computer

Picture of Recalled Battery

12-inch iBook G4 and battery

Picture of PowerBook Computer

Picture of Recalled Battery

12-inch PowerBook G4 and battery
Picture of PowerBook Computer

Picture of Recalled Battery

15-inch PowerBook G4 and battery