|FOR IMMEDIATE RELEASE
Originally issued May 3, 2001
Revised May 27, 2010
Release # 01-140
|Dell Recall Hotline: (877) 293-1197
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
Note: Remedy change.
CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 284,000 batteries used in notebook-style personal computers. These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.
Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.
The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.
Dell sold these batteries nationwide through catalogs and over the Internet from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.
Consumers should stop using these batteries immediately and email Dell at 2001BatterySupport@dell.com or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682 to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer.
In October 2000, CPSC announced a recall of Dell Notebook computer batteries for the Inspiron 3700 and 3800 systems.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or
mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at
(301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing
to CPSC's free e-mail newsletters.