|FOR IMMEDIATE RELEASE
February 15, 2001
Release # 01-085
|Water Heater Recall Hotline: (800) 642-3111
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Ken Giles, (301) 504-7052
CEC Media Contact: Becky MacDonald, (248) 553-1393
CPSC, Controlled Energy Corporation Announce Recall of Water Heaters
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Controlled Energy Corporation (CEC), of Waitsfield, Vt., is recalling about 320 AquaStar natural gas water heaters. The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.
CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.
The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.
The water heaters were sold nationwide through plumbing supply stores and plumbing contractors from March 1997 to January 2001, for about $440, plus installation.
Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or
mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at
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