American Honda Recalls Gas-Powered Generators Due to Impact Hazard and Owner’s Manual Error (Recall Alert)

The rear frame support on 2014 Honda gasoline-powered 7,000-watt generators can fail during lifting. In addition, the owner’s manual has missing or duplicated pages.

Recall date: September 10, 2014
Recall number: 14-752
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  • 2014 Honda EU7000isN AT, 7,000-watt, gas-powered generator

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    2014 Honda EU7000isN AT, 7,000-watt, gas-powered generator

  • Location of UPC with the model number

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    Location of UPC with the model number

  • Serial number location

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    Serial number location

Recall Summary

Name of product:

Gas-powered generators

Hazard:

The rear frame support can fail during lifting, posing an impact hazard. The owner’s manual can have missing or duplicated pages, which could cause consumers not to receive important operating or safety information.

Consumer Contact:

American Honda toll-free at (888) 888-3139 from 8:30 a.m. to 7 p.m. ET Monday through Friday or online at www.powerequipment.honda.com and click on Recalls and Updates under the heading Service and Support at the bottom of the page for more information.

Report an Incident Involving this Product

Recall Details

Units

About 8,100

Description

This recall involves the 2014 Honda gasoline-powered EU7000isN AT generator. The recalled model is a 7,000-watt generator. It is red with a black metal frame, folding handles and two wheels on the side opposite the handles. The generator measures about 33 1/2 inches long by 26 1/2 inches wide by 27 1/2 inches tall with the handles folded. “Honda,” “FI" and "EU7000is” are printed on the side of the generator. “Honda” is also on the front of the generator above the control panel. The full model name “EU7000isN AT” is on the UPC label near the fuel level indicator on the top of the generator. Recalled generators have a serial number in the range EEJD-1000001 to EEJD 1006288. The serial number is on the inside of the side cover that is to the right of the control panel.

Incidents/Injuries

The firm has received two reports of incidents in Canada involving rear frame support failures. No injuries have been reported. The firm also received two reports of owner’s manuals with errors.

Remedy

Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner’s manual. American Honda is contacting all registered customers directly.

Sold at

Honda Power Equipment dealers nationwide from June 2014 through July 2014 for about $4,500.

Importer

American Honda Motor Co. Inc., of Torrance, Calif.

Manufacturer

Honda Siel Power Products Ltd., of India

Manufactured in

India

  • 2014 Honda EU7000isN AT, 7,000-watt, gas-powered generator

  • Location of UPC with the model number

  • Serial number location