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Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: July 11, 2013
Recall number: 13-742

Recall Summary

Name of product:

Bermond Fabric Manager's Chairs

Hazard:

The base of the chair can break, posing a fall hazard.

Consumer Contact:

Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.

Report an Incident Involving this Product

Recall Details

Units

About 3,350

Description

The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy.  A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083. 

Incidents/Injuries

Staples has received 41 reports of the chairs’ base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head. 

Remedy

Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund.  Staples is contacting all known customers directly to provide this information.

Sold at

Staples.com and online via Staples’ in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100. 

Manufacturer

Global Furniture (Zheijiang) Co. Ltd. of  Zheijiang, China

Importer

Staples the Office Superstore LLC, of Framingham, Mass.

Manufactured in

China

Recall Images
Bermond fabric chair in gray
Bermond fabric chair in burgundy
Bermond chair seat cushion tag on the bottom of the seat